Who should you trust to handle network support? Internal staff? Useful, but costly (especially in terms of ongoing training). Outsource to IT consultants? More flexible and a lower cost. It’s best you choose a company which can offer professional on-site network support services, thanks to the low costs, and who can be at your beck and call whenever you need support for your IT system.
Our company can help you drive down the cost of IT and efficiently manage your IT infrastructure with a variety of industry leading solutions for your data center, connectivity, workstations, and mobile users. Our on-site Microsoft network support options provide cost efficient, effective options for managing your IT operations and supporting your users.
BCNI is offering affordable online technical support for small business networks. It specializes in remote diagnosis, repair, and consulting services for Microsoft and Cisco-based networks, and also offers branch-office support for global enterprises.
We’ve always known that for small and medium sized businesses IT can be a real challenge to manage. Staying on top of your technology includes controlling the costs associated with keeping in-house staff up-to-date with training, certifications and current trends.
While remote services are great for a quick fix for problems in your network, sometimes it’s best if the problem is examined on site. When you need to schedule an on-site visit for issues that are irresolvable over the phone or via email, our technicians are glad to answer the call. As computers and networks converge with every facet of the business environment, it becomes important to have an ally with the knowledge and know-how to handle your infrastructure to keep your business and your bottom dollar on track.
We ensure that our field technicians are well versed in a large range of technologies so that they are better able to accurately assess issues on-site. We pride ourselves in knowing and understanding industry standards and core technologies so that whether your issue is vendor specific or a core technology related problem, we can quickly assess and resolve open issues with you. As well as being well established and trained in troubleshooting and ticket resolution, our technicians can also offer on-site training and education to better enable your staff to recognize and prevent problem issues before the need to call a field technician arises.
For those troublesome situations that are not immediately resolvable by our first level support team, we also have the backing of our in-house engineers and enterprise consultants so no matter the complexity of the problem, we have the appropriate escalation points to handle any job. With a wealth of knowledge and experience we can also provide your company with recommendations for upgrading and expanding your infrastructure, unleashing the power of IT.